Slingshot 200 AW UPdate: Lowepro Earns an A+ For Customer Service!

As part of an answer to a question posed by a reader last week I wrote:

(One final note on the [Lowepro] Slingshot [200 AW]. I’ve used mine heavily for a year and a half or so and it has generally performed well. However, last week I discovered that one of the main zippers is coming apart where it curves around the “top” of the bag. I’ll have to reserved final judgment until I find out what Lowepro has to say about replacement or repair when I contact them later this month.)

Shortly after I wrote that I emailed the Lowepro customer service department to ask about a repair. “Maury” wrote back immediately with instructions for sending the bag to their service facility in Sebastapol, California for repair. I sent it off last Friday.

Today (only three business days later!) I received a brand new Slingshot 200 AW from Lowepro. Even though I hard removed interior padding and so forth, they sent a full new product package including all accessories and components.

Good work, Lowepro – I’m very impressed!

George Barr on Doubt

George Barr (Behind The Lens) posted an interesting perspective on the ways that doubt can hold us back:

Doubt Doubt creeps into photography everywhere, from thinking that you won’t find anything today, to pessimism over the weather, to thoughts about the quality and volume of your photographs, to how you think others will perceive our work. Doubt can literally keep us home when we should be out shooting, or giving up, just before the sun finally breaks through and highlights the subject… – George Barr [Behind The Lens]

Follow the title link to read the whole thing.


G Dan Mitchell is a California photographer and visual opportunist. His book, “California’s Fall Color: A Photographer’s Guide to Autumn in the Sierra” (Heyday Books) is available directly from him.

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