Tag Archives: problem

“My Photos Are Soft!”

So, you have a camera or lens that you think is not as sharp as it should be. If you are already expert at these things, what follows is not for you – you already know how to analyze the problem, you can anticipate possible causes, and you know some of the pitfalls of looking at the issue in unrealistic ways. But if you aren’t certain about how to deal with the issue, perhaps the following might help… so feel free to read on.

Perhaps you just got a new lens or a new camera and you don’t think it is performing as you expected. Or perhaps you have long suspected a problem with your equipment. On the other hand, maybe some gear that you have used with confidence for a while seems to not work as well as you recall it working in the past. It can be tempting to blame the equipment – and in some cases you may be correct – but it is a very good idea to first try to analyze and understand the problem and look for other possible causes… and solutions.

It is critical that you try to control the variables that might give rise to the issue, and then to try to a) determine if the problem is real, and b) figure out specifically what might be the cause. The range of possible causes is larger than you might imagine: problems with the camera’s autofocus (AF) system, an out of adjustment or “weak” lens, less than optimal choice of lens settings, issues with camera stability, insufficient care with the use of AF, using the wrong AF settings, aperture choices, shutter speed choices, subject motion, and more. While a real equipment problem is a possibility, it is probably at least as likely that the problem lies elsewhere. Fortunately there are ways to wade through this minefield and develop some rational understanding of what is going on.

What follows is a sort of ad hoc description of how I might approach this. It is not meant to be the only way to deal with such issues, it leaves out some possibilities, and the sequence could be changed around in some ways. Continue reading “My Photos Are Soft!”

OS X 10. 6 “Snow Leopard” installed – and printer problems ensue.

I was actually on the beta test list for “Snow Leopard,” so I have been using it without problems for a while – but not on the computer I use for my photographic work but rather on a separate laptop. After the very trouble-free experience on the test machine I went ahead and installed in on my photography workstation yesterday.

Today I tried to print. Ouch!

The first problem I encountered was that the Epson 2200 sitting next to my computer no longer appeared in the the printer dialogs in Photoshop. Knowing that Snow Leopard supposedly will add new drivers as needed I tried to use the 10.6 preference panel to add drivers for the 2200. No luck – the system didn’t even see the connected printer.

I finally went to the Epson web site and followed their instructions which include:

  1. Install Rosetta from Apple install disk.
  2. Download the most recent pre-10.6 drivers for my printer and install.
  3. Download and run their updater for drivers under 10.6

Done. Now I can see the printer via its Firewire connection… but not, as far as I can tell, via its USB connection.

So, I fire up Photoshop and try to make a test print using a black and white image. Things seem to be going more or less OK as I work my way through the usual setup and print process: Photoshop manages colors and all. But the print emerges looking very green and way too dark. I attempt to download and reinstall the Epson profile for the Epson Premium Lustre paper I’m using at the moment. Installer downloads… but won’t run.

I do a restart and try the profile installer one more time – still no go. Since the photo was one that I had not previously printed I decide to remove one variable and instead print a color image that I had successfully printed right before installing the update to OS X. Again… very greenish and far too dark.

There is no joy here at the moment…

Update 8/31/09:

  • I will try to continue reporting on my CS4/Epson 2200/Snow Leopard printing issue as I continue to try to understand and resolve it. This may take a while, as I don’t have any urgent printing business to take care of.
  • As a – otherwise very successful – beta tester of Snow Leopard, I should not have allowed my enthusiasm for the new OS and otherwise good experience with it on the test machine to blind me to the standard practice of waiting a while to install on my production machine. Some of us never learn!
  • Other than this issue – serious to me, but probably a non-issue to most – the upgrade has otherwise been positive. One pleasant surprise was that the installation gave me back 125GB of space on my main drive!
  • I welcome any information about the printer issue that you may have. Please either leave a comment or send me an email.

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